Delivery

We deliver to the following countries:

 Country  Lead time  Price  Method
 Denmark  1 - 2 business days  Free  GLS ParcelShop
 Denmark  1 - 2 business days  29 DKK  GLS Home delevery
 Finland  3 - 4 business days  10 EUR  GLS
 France  3 - 4 business days  7 EUR  GLS
 Germany  2 - 3 business days  7 EUR  GLS
 Greece  4 - 5 business days  10 EUR  UPS Standard
 Ireland  4 - 5 business days  10 EUR  GLS
 Netherlands  2 - 3 business days  7 EUR  UPS Standard
 Sweden  3 - 4 business days  7 EUR  UPS Standard

 

Delivery Terms

Delivery address must be specified when placing the order. We only deliver to residential and business addresses - not to PO boxes. We deliver to ParcelShops in Denmark and Sweden only. Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used (see the list above). The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a family member, friend, receptionist, etc.) may sign for the receipt with binding effect on you.

Items ordered before the deadline below will be shipped the same day.

Country Monday - Thursday Friday
Finland 16:00 14:00
France 16:00 14:00
Germany 16:00 14:00
Greece 15:00 14:00
Ireland 16:00 14:00
Netherlands 16:00 14:00
Sweden 16:00 14:00

 

You can contact Customer Service to receive a tracking number.

Please note that the risk of loss of or damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us. Please read more under "Non-conforming goods and incorrect goods".

Delivery methods

Denmark
In Denmark the package will be delivered to a GLS ParcelShop. You will receive a SMS when the package has arrived.

Sweden
In Sweden your parcel will be delivered to the ParcelShop nearest to the delivery address you have specified when placing the order. You will be informed when the parcel is ready to be picked up.

Other countries
In all other countries than Denmark & Sweden, your order will be delivered by courier to either a work or home address. If the delivery cannot be completed, the courier will leave contact details for you to call and arrange a new delivery time. In some areas they will leave the package at the nearest post office and inform you about this.