Delivery
We deliver to the following countries:
Country | Lead time | Price | Method |
Denmark | 1 - 2 business days | Free | GLS ParcelShop |
Denmark | 1 - 2 business days | 29 DKK | GLS Home delevery |
Finland | 3 - 4 business days | 10 EUR | GLS |
France | 3 - 4 business days | 7 EUR | GLS |
Germany | 2 - 3 business days | 7 EUR | GLS |
Greece | 4 - 5 business days | 10 EUR | UPS Standard |
Ireland | 4 - 5 business days | 10 EUR | GLS |
Netherlands | 2 - 3 business days | 7 EUR | UPS Standard |
Sweden | 3 - 4 business days | 7 EUR | UPS Standard |
Delivery Terms
Delivery address must be specified when placing the order. We only deliver to residential and business addresses - not to PO boxes. We deliver to ParcelShops in Denmark and Sweden only. Your goods will be delivered Monday to Friday. The time of delivery depends on the country in which the delivery takes place and the carrier used (see the list above). The goods must be signed for upon receipt. It does not necessarily need to be signed by you. People at the delivery address (e.g. a family member, friend, receptionist, etc.) may sign for the receipt with binding effect on you.
Items ordered before the deadline below will be shipped the same day.
Country | Monday - Thursday | Friday |
Finland | 16:00 | 14:00 |
France | 16:00 | 14:00 |
Germany | 16:00 | 14:00 |
Greece | 15:00 | 14:00 |
Ireland | 16:00 | 14:00 |
Netherlands | 16:00 | 14:00 |
Sweden | 16:00 | 14:00 |
You can contact Customer Service to receive a tracking number.
Please note that the risk of loss of or damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us. Please read more under "Non-conforming goods and incorrect goods".
Delivery methods
Denmark
In Denmark the package will be delivered to a GLS ParcelShop. You will receive a SMS when the package has arrived.
Sweden
In Sweden your parcel will be delivered to the ParcelShop nearest to the delivery address you have specified when placing the order. You will be informed when the parcel is ready to be picked up.
Other countries
In all other countries than Denmark & Sweden, your order will be delivered by courier to either a work or home address. If the delivery cannot be completed, the courier will leave contact details for you to call and arrange a new delivery time. In some areas they will leave the package at the nearest post office and inform you about this.